IKON at UK

Welcome to the IKON Information page!
IKON is delighted to start its 9th year as the supplier for public printers and copiers at the University of Kentucky

Note: To Request Supplies, Service or Refunds you must utilize the new tabs at the top of the page.

REMOTE AND WIRELESS PRINTING

EQUIPMENT INFORMATION AND TRAINING

Note: These drivers and instructions also work for Wireless Printing.

Windows Print Installers

Macintosh LPR Printing Instructions

Windows LPR Printing Instructions

Here you'll find information on the systems that we offer on campus:

DART Machines
Pharos Print Stations & Printers
Copier Information

QUICK LINKS

Please select the best fit to your problem. If you do not see what you're looking for, please Contact Us.

Outstanding Issues (a list of all submitted but unfulfilled or incomplete requests)
Where can I find IKON equipment on campus?	I want to use Duplex Printing
I need Printing Troubleshooting Tips and Suggestions	Download the Pay-for-Print 'QuickGuide' (132 KB)

CONTACT US

All brand names or trademarks are the property of their respective owners.

(To be filled out by lab or library consultants ONLY)

Outstanding Issues (a list of all submitted but unfulfilled or incomplete requests) Note: You will receive an e-mail copy of this request based on your E-mail below, do not CC yourself.
Name:
E-mail address:
Location:
Contact Number:
Supplies Requested:
CC Request:
Additional Comments

Outstanding Issues (a list of all submitted but unfulfilled or incomplete requests) Note: You will receive an e-mail copy of this request based on your E-mail below, do not CC yourself.
Name:
E-mail address:
Location:
Contact Number:
Equipment Make, Model:
CC Request:
Comments (Required)

Note: We only give cash refunds for patrons who lost their money in a coin tower. Patrons who lost money using their Plus Account are not eligible to receive a cash refund. Any coin tower refunds must also be picked up at 2-32 W.T. Young Library at a mutually beneficial time. If it is urgent, please call 859-257-9376 instead of completing this form. You will also receive an e-mail copy of this request based on your E-mail below, do not CC yourself.

Please see a copy of our Refund Policy

(To be filled out by lab or library consultants ONLY)

By completing this form, copies will be sent to your Consultant E-mail address, the Patron's E-mail Address and any CC parties in addition to those responsible for handling the refund.

Note: If any patron has lost money using the Plus Account, please call the IKON Office at 859-257-9376 before filling out a refund request form during our regular business hours. We will be able to print your job off for free and this helps us to prevent these problems from reoccurring.

Please see a copy of our Refund Policy

Have you first called IKON?:
User's Name:
User's E-mail:
Student or DART ID#:
Refund Amount:
Operating System:
Software Used:
Date and Time of Problem:
Location:
Consultant Name:
Consultant E-mail:
Manager Name:
Equipment Make, Model:
CC Request:
Comments (Required)

User's Name:
User's Email:
Location:
Contact Number:
Refund Amount:
Equipment Make, Model:
CC Request:
Comments (Required)